Our Services
At Desert Tide Consulting, we offer high-impact, tailored consulting services designed to help veterinary diagnostics and technology businesses optimize operations, enhance customer experience, and drive sustainable growth .
01
Customer Experience Strategy & Optimization
CX Program Development – Build and implement a customer experience strategy that drives loyalty and revenue. ​
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Journey Mapping & Service Blueprints – Identify pain points and opportunities in the customer journey to enhance satisfaction and retention. ​
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Net Promoter Score (NPS) Improvement – Proven strategies to boost customer satisfaction scores and reduce churn. ​
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CX Training & Team Development – Equip your customer-facing teams with the tools to deliver exceptional service.
02
Veterinary Diagnostics & Product Commercialization
Product Design, Development & Launch – Guide veterinary diagnostic instrument development and launch for maximum impact. ​
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Go-To-Market Planning – From positioning to execution , ensure a successful market entry for your new technology. ​
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Competitive Analysis & Industry Insights – Leverage deep industry expertise to make informed, strategic decisions. ​
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Sales Enablement & Technical Training – Equip your team with the knowledge and tools to effectively sell and support new diagnostics.
03
Business Growth & Strategic Consulting
Operational Efficiency & Change Management – Optimize internal processes to increase productivity and profitability. ​
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Market Expansion & Business Scaling – Develop growth strategies for new market segments and international expansion. ​
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Leadership & Team Development – Foster high-performing teams with coaching, training, and leadership support.
04
Tailored Advisory Services
Executive Consulting & Fractional Leadership – Gain executive-level strategic guidance without a full-time hire. ​
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Custom Engagements & Advisory Retainers – Ongoing support for long-term success and continuous improvement.